Can I have my item returned and exchanged for a different item?

We offer refunds for all products returned in unopened and original condition within thirty days of purchase. If you would like to return an item purchased via our online store, please send us a ticket through our customer service portal.

All refunds will be processed to the original payment method. 

Do you accept returns and refunds for damaged items?

If an item has been damaged in transit, we will provide a replacement or a full refund via store credit. Please contact us at via our customer service portal with your order number, a photo of the damaged item(s), and a description of the fault.

I have received an incorrect item in my order.

Kindly contact us via our customer service portal with your order number and a photo of your package, and we will be pleased to assist.